1. After becoming a member of MYDREW your private friends network is automatically created and is ready for you to add friends.
   
   
2. Add an existing member by clicking on "invite to network" link located next to the member's profile.
   
   
3. If the person you would like to add is not yet a member of MYDREW then invite your friend using the invite feature.
   
   
4. Click on Add and an invitation email will be sent to that member or address.
   
   
5. If the person you invite accepts your invitation, he/she will be automatically added to your network and you will receive a email notification of the acceptance.
   
   
6. Once your invitations have been sent and members have accepted, you can begin setting up your preferences.
   
   
7. All user preferences will take effect only when the user is signed in.
   
   
8. You can set your browsing preference to browse ALL (which allows you to browse all listings in the public market as well as all listings in your private network) or you can set your browsing preference to a specific level in order to browse certain levels or degrees of your private network.
   
   
9. By setting the browsing preference to include only certain degrees of your network, you would be able to view only the ads of members who are within the set degree.

1. How many members can I add to my network?
   
   There is no limit as to how many members you can add to your network.
   
   
2. How large can my network become?
   
   Networks can become very large because of all the inherent connections. There is no placed limit as to how large networks may become.
   
   
3. What happens when I delete a person from my network?
   
   When a person is deleted from your network, that member's network will also be removed from your network and you will no longer be able to view items from that member or from that member's network.
   
   
4. Can I block a member in my network from transacting with me?
   
   Yes any member in your network can be blocked from transacting with you. You can also block everyone in that person's network as well.
   
   
5. What is the difference between a network block and a member block?
   
   A network block is a block placed on a member and all the members of that person's network. A member block is a block placed only on the member and not on the member's network.
   
   
6. What is network status and what does each status mean?
   
   Network status is the status of a specific member in your network in relation to you.
   
   There are 5 status types:
   1. Active
   2. Domestic Network Blocked
   3. Domestic Member Blocked
   4. Foreign Network Blocked
   5. Foreign Member Blocked.
   
   

1. Go to the invitation page and enter the email address of the friend into the input box.
2. Click on Add and a email invitation will be sent.
3. If the person you want to add is not yet a member of MYDREW, enter in only the email address of the person.
4. To add multiple members click on the invite multiple members link located on the network page or the summary page.
5. Enter in the full email address of each member you would like to invite separated by a comma. (e.g. jill@yahoo.com, jack@msn.com)
6. Invitations will be sent to all email addresses entered.
7. Upon acceptance of the invitation by the invited user, you will be sent a notification email that a new member has been added to your network.
8. A new member will appear in your network list and you are now linked to that person as well as the person's private network.

1. A Network Block prevents you from accessing or transacting with a blocked member or any of the members in that blocked user's network.
2. When a Network Block is placed on a member, that member and his/her network will also be unable to transact with you or view any of your posted listings.
3. To set up a Network Block simply click on the member name in your network page.
4. Select "Block Member and Member's Network".
5. The member that you blocked will now have a status of Network Blocked (D) associated with his/her member name.
6. All members in the blocked member's network will also have a status of Network Blocked (D) with their member name.
   

1. A Member Block prevents you from accessing or transacting with the blocked member and vice versa.
2. By setting a member block, you are still able to access and transact with the member's network.
3. To set up a member block simply click on the member's name in your network page.
4. Select "Block this Member".
5. The member that you blocked will now have a status of "Member Blocked (D)" associated with his/her member name.
   

1. All preferences are set to (ALL) by default.
2. When preferences are set to (ALL), your access would include the entire public market and your entire private network.
3. There are two types of preferences, browsing preference and selling / trading preference.
4. Browsing preference controls which listings you can view when browsing or searching.
5. A browsing preference of 1 will include all member listings up to the first degree of your private network.
6. A browsing preference of 2 will include all member listings up to the second degree of your private network.
7. You are able to set browsing preference up to the 6th degree in your private network.
8. Any members who has a member or network block placed on them will not have any of their listings displayed although they satisfy the browsing criteria.
9. Selling / Trading preference control which members can view your listings and enter into a transaction with you.
10. A Selling / Trading preference of 1 will display listings only up to the first degree of your private network.
11. A Selling / Trading preference of 2 will display listings only up to the second degree of your private network.
12. You are able to set selling / trading preference up to the 6th degree in your private network.
13. Any members or networks whom you have blocked will not be able to browse your listings or transact with you although they may satisfy your selling /trading preference.
    

1. When do my preferences take effect?
   
   Preferences are active only when a user is signed in. A member who is not signed in will not have any of his preferences in effect.
   
   
2. How will I know whether I am browsing under my set preferences?
   
   You will always be browsing under your set preferences when you are signed in. By looking in the right hand corner of each page for a sign out link, you will know that you are signed in and all your preferences are in effect. Be sure to check your browsing preferences occasionally in order to view the optimal amount of listings from members in your network.
   
   
3. How often can I change my preferences?
   
   You can change preferences as often as you wish. Effects of a preference change will be immediate.
   
   
4. How can I browse all listings including the listings in the public market?
   
   By setting your browsing preference to ALL, you are able to browse and search all listings in your private network as well as the public market.
   
   
5. Who can see my items after I list them for sale or trade?
   
   It depends on how your selling/trading preference is set. If your setting is set at (ALL), then everyone in your private network as well as everyone in the public market can view your listings. If your setting is set to 2 then only members in your private network within 2 degrees can view your listings and no one in the public market will be able to view your listings.
   
   
6. How can I sell and trade with everyone including members in the public and all members in my private network?
   
   Setting your selling/trading preference to (ALL) will allow everyone in the public and private networks to be able to trade with you.
   
   

1. The public market is accessible by everyone.
2. You can browse the public market by clicking on a selected public category located on the main page or simply browse each category individually.
3. In order to buy, sell or trade items in the public market you would first need to register with MYDREW.
4. Members can set their browsing preference to (ALL), to display all items, including items from both public and private networks.
5. Members can also set their browsing preference to a certain level, to display only items within their private network.
6. Members can set their selling and trading preference to (ALL), to sell to everyone.
7. Members can set their selling and trading preference to a certain level, to sell only to members in their private market.
   

1. Do I need to be a member in order to browse the public market?
   
   No, anyone with Internet access and a browser can view listings posted in the public market.
   
   
2. Do I need to be a member in order to buy items from the public market?
   
   Yes, you would need to register and become a member in order to buy items in the public market or buy items in your private network.
   
   
3. Once a I register, can I sell and trade items in the public market?
   
   Yes, you would be able to sell and trade items in the public market or sell and trade in your private network after registering.
   
   
4. What is the difference between the public and private markets?
   
   The public market is open to everyone. Listings on the public market can be viewed by anyone with internet access and a browser. The private market or network is private and is only accessible by private network members.
   
   
5. Why would people only list items in their private markets?
   
   Members in private market are usually connected through a friend of a friend, therefore there could be various reasons why a person would list only in their private market. Some reasons would be: less fraudulent trading, common interests, closeness in proximity, previous dealings with members, achieved level of trust among members, consistency in items posted, etc.
   
   

Getting Started:
 

1. Become a member of MYDREW by completing our registration form. An activation email will be sent to the email address you provide, click on the link in the activation email and your account will be ready for use.
2. Begin by adding listings to your trading inventory. Click on Inventory, then click on Post a Listing. Enter the information about your item or service.
3. Be as descriptive and informative as possible when filling out the title and description section of the form.
4. Select a category for your listing using the category button; subcategories will appear after each selection; select the subcategory that is closest associated with your listing. Categories make it easier for users to find your listings when browsing and searching.
5. Add images to your listing by clicking on the images button; Listings containing images usually generate more views and have a higher rate of sale.
6. If your item is for trade then continue to select your wanted categories. These are categories that you would like to trade this particular listing for.
7. Click on the preview button to view your listing, then click submit and your item will now be sent for review. Listing will be added to your inventory at this point with a status of pending.
8. Each listing will be submitted for review. After the listing is approved, the item will be active and ready to be traded. If your listing is declined you must edit the listing and resubmit for approval. Reasons for decline can be read by clicking on "Reason for decline" located under your listing in your inventory.
9. All members will receive email updating them of the status of their listing.

Frequently Asked Trading Questions?
 

1. How long can I keep my listing in Trading Inventory?
   
   Ans: Listings will be active for a period of 30 days. At the end of the 30 days, the listings will expire, members have the option of reactivating the listings at no charge.
    
2. What happens when I select the accept payment option on the Post a Listing page?
   
   Ans: By selecting the accept payment option, your ad will display your listing as 'For Sale' in addition to 'For Trade'.
    
3. Can I trade more than one listing for another listing?
   
   Ans: Yes, you can trade more than one of your listing for another member's listing.
    
4. How can I be certain that the listing being offered is credible?
   
   Ans: Research the items that you are trading for, check the rating and feedback of the trader, ask questions and use a escrow service if items being traded are of significant value.
    
5. How long can I wait before canceling a trade offer?
   
   Ans: After making a offer you must allow the seller or trader a period of 24 hours to view the offer. After a 24 hour period you can cancel the offer. By canceling you remove all obligations to deliver items or payment under the offer.
    
6. What do I do if the counter party does not respond to my offer?
   
   Ans: Allow a period of 2 - 3 days for the counter party to respond. If there is still no response after this time, you can proceed to cancel the offer.
    
7. If I receive an offer and decide to decline the offer; Can I reaccept it at a later time?
   
   Ans: No, once declined, offers are not valid. You would need to wait until the trader decides to make another new offer for you to accept.
    
8. If I accept an offer; Can I decline at a later time?
   
   Ans: Offers are a binding contractual obligation to deliver items or payment. Only under certain uncontrollable circumstances would a breach of an offer be warranted.

Safe Trading
 

1. Be sure to specify all possible information in your listing so that your ad is clear and concise.
2. Adding original images to your listing will allow traders to view your items.
3. Research all items before making an offer.
4. Utilize MYDREW note function to ask the listing owner questions regarding their listing.
5. Review member ratings for past history of sales, purchases and trades.
6. Make payments with credit cards that offer fraud protection. Use an escrow service if items are of significant value. Be wary of members who accept only cash or western union.
7. If you are not sure of the items being offered or suspect misrepresentation of a listing; Do Not Make a Offer.
8. Report all suspicious activity and listings to MYDREW immediately.
9. Creating a safer environment for selling and trading is the primary goal of MYDREW; We can only achieve this through the diligence of our members.

How to Trade:
 

1. Browse or search listings using the browse or search features.
2. Select a detailed view of the listing.
3. Send a Note to the listing owner with any questions regarding the listing. No personal information is allowed to be sent such as phone number, email or home address; MYDREW has the right to suspend message delivery of all notes containing such information as well as the account of members who violate this rule.
4. Make an offer for the listing by clicking on the OFFER button on the detail page.
5. You will be brought to your Trading Inventory.
6. Select the listing or listings from your Trading Inventory to be included in this offer.
7. All listings being offered will be frozen by MYDREW; You will not be able to receive any offers or sell any of the listings while those listings are frozen. Listings can only be unfrozen if the counter party declines your offer or if you decide to cancel your offer.
8. Offers can only be cancelled by the trader after a 24 hour period.
9. You can cancel your offer by going to Offer Page and selecting the offer. Click on the CANCEL button at the bottom of the page to cancel the offer.

How to Find Items For Trade:
 

1. All listings that are posted for Trade only will contain a "For Trade" sign next to the ad.
2. MYDREW offers basic search features which allows you to search for items using simple criteria as well as an advanced search feature capable of searching under complex criteria.
3. If you know the category of the item you are looking for, start by using the browse feature. If you are unable to find the sought after item, try entering words and conditions associated with the item into the search pages.

How to Make an Offer:
 

1. Begin by researching the items that you are interested in as well as that seller's ratings , member history and all other items that they are selling.
2. Click on the OFFER button in the listing detail page.
3. You will be redirected to your trading inventory.
4. Select the listing or listings from your Trading Inventory to be included in your offer.
5. All listings that are offered will be frozen by MYDREW; You will not be able to receive any offers or sell any of the listings that are being frozen. Listings can only be unfrozen if the counter party declines your offer or if you decide to cancel your offer.
6. You can cancel your offer by going to the Trading Messages Center; select the listing that is the subject of your offer. Go to the Message Details screen and click CANCEL to cancel the offer.
7. You can only cancel an OFFER after a initial 24 hour period after the OFFER is made.

How to Use the Watch List:
 

1. First, browse listings using the browse feature.
2. View a listing in detail.
3. Click on ADD TO WATCHLIST button.
4. This will add the listing to your watch list.
5. You can delete listings from the watch lists by going to the Watch List page, selecting the checkbox next to the listing and clicking DELETE.

How to Manage Your Trading Inventory:
 

1. Your trading inventory contains all listings that are available for trade.
2. The status of each listing can be active, inactive , de listed , frozen , pending ,sold and declined.
3. Listings will get an inactive status when payments are not received for past transactions or if there is an outstanding balance.
4. Listings will get status of active if account balance is in good standing and the listing meets MYDREW posting standards.
5. Listings will get a frozen status when that listing is being used in a OFFER.
6. Listings will get a status of pending after being submitted for approval to MYDREW.
7. Listings will get a status of declined if listings are declined after being reviewed by MYDREW.
8. All listings can be deleted from inventory by checking the checkbox next to the listing and clicking the DELETE button. Listings that have a status of frozen or pending can not be deleted.

How to Use Your Message Center:
   

1. Your Messages Center consists your INBOX and your SENT screen.
2. All INBOX messages are messages from other members in regards to your listing. e.g. a NOTE about your listing, an OFFER for your listing.
3. All SENT messages are messages to other members from yourself. e.g. a NOTE sent about another member's listing, your OFFER for another member's listing.
4. By clicking the INBOX or SENT link; you can view the messages of that type in further detail.
5. By clicking on the message subject; you will be directed to the details of the message where the actual communication between members can be viewed.
6. Messages can be deleted by selecting the checkbox next to the message and clicking DELETE.

Frequently Asked Buying Questions:
 

1. How can I begin buying on MYDREW?
   
   Ans: Start by registering and activating your account. After activating your account, you are now a member. As a member, you can begin making offers and purchasing listings by clicking on the OFFER or BUY buttons located on the listing detail screen.
    
2. Do I need a credit card to buy things on MYDREW.com?
   
   Ans: No, you do not need a credit card to make OFFERS or BUY on MYDREW. Some members may only accept certain types of payment such as credit card, money order and PayPal. Be sure that you are able to make payment in accordance with the seller's request.
    
3. How do I make an OFFER on a listing?
   
   Ans: Begin a OFFER by clicking on the OFFER button located on the listing details screen. The button will only appear if the listing was posted as negotiable. Enter the amount you wish to bid and submit your OFFER. This OFFER will now be valid and the details of the OFFER can be viewed in your Buying Messages Center or your Offers Summary Screen.
    
4. How many times can I make an OFFER for the same item?
   
   Ans: You can only make 1 OFFER for the same item at any given time. In order to make a new OFFER on the same item, you must cancel the existing OFFER or the seller must decline your original OFFER. OFFERS can be cancelled through the Buying Messages Center or Offers Screen.
    
5. Can I purchase the listing at the asking price?
   
   Ans: Yes, if the item you would like to purchase is listed with a asking price, then you can purchase the item by clicking on the BUY button on the listing details screen.
    
6. How do I know that the seller is credible and will deliver the product or service as described?
   
   Ans: Research the items that you are buying, check the ratings and feedbacks of the seller, do the same for the seller's immediate network if the seller is connected to your private network, ask detailed questions and use a escrow service if items being bought are of significant value.
    
7. What are safe ways to buying?
   
   Ans: Always research the items that you are buying, ask detailed questions regarding the item, check the feedback of the seller, be wary of sellers who only accept cash, money order and wire transfers. Check the other items of the seller. Use payment methods such as credit cards which provide fraud protection and use escrow services for items that have significant value.
   

Getting Started with Buying:
 

1. Become a member of MYDREW by completing our registration form. An activation email will be sent to the email address you provide, click on the link in the activation email and your account will be ready for use.
2. Use the browse feature to view listings.
3. View details of a listing by clicking on the listing title.
4. Send NOTES, make OFFERS or BUY the listing by clicking on the corresponding button located on the details screen.
5. Check your Messages Center for messages and responses from sellers.
6. You will be notified via email if sellers accepts your OFFER.
7. Send payment to the seller using one of the seller's payment options.
8. Seller should deliver your winnings in the time period that was agreed upon. After receiving your item, you can rate the seller on the transaction.

How to Safely Buy:
 

1. Research the items you would like to buy. Use the internet to find comparable prices.
2. Review the seller's ratings and past rating history. Good sellers tend to have positive feedback with very little negative feedback.
3. View the other items that the seller has posted. If items posted are not consistent or seem too good to be true; the buyer should beware.
4. Use payment methods such as credit card that offer fraud protection. Use escrow services for purchases of items with significant value.
5. Be wary of sellers who will only accept cash, money order and wire transfers as payment methods.
6. Ultimately safe buying is the responsibility of the buyer. Prudent decisions should be made regarding the purchases of any items online.

How to Buy:
 

1. Find the items you would like to buy.
2. Use the browse feature as well as search features to find the listings.
3. After finding the listing, view listing details by clicking on the title.
4. Send NOTES to the seller if you have any questions about the listing, payment terms, or shipping details.
5. Send a OFFER if the price is negotiable. You should always send reasonable offers, invalid OFFERS may be subject to negative ratings by the seller.
6. Wait for a accept or decline response from the seller.
7. Make another OFFER if the previous OFFER was rejected. Increase the OFFER at a reasonable amount. Sellers can post negative ratings if buyer fails to RE-OFFER at a reasonable amount. e.g. If a $20.00 OFFER is rejected. A RE-OFFER of $20.15 would be considered unreasonable.
8. You can buy listings automatically by clicking on the BUY button. You can do this if the sellers posts the listings with a fixed asking price. Sellers must automatically accept your OFFER at the asking price.
9. Set up payment using the seller's payment options. PayPal links will be included in the final confirmation message.
10. Wait for the delivery of your items and rate the seller after the transaction has been completed.

Searching For an Item:
 

1. Browse through the categories until you find the category that best describes what you are looking for.
2. Use the search feature and enter a description of the listing or any other detailed information about the item being searched for. e.g. A description such as: Baseball Cards will return a more general result than a description such as: 1985 Topps Major League Set which would be more specific.
3. Enter conditions using the advanced search feature to narrow down your search results.
4. View the other items of sellers; sellers may have another item that is similar to what you are looking for.

How to Make An Offer:
 

1. Research the item you wish to make a OFFER for as well as the seller's rating and past transaction history.
2. Send NOTES to the seller if you need any additional information about the listing.
3. Send a OFFER by clicking on the OFFER button on the listings details screen.
4. Enter a quantity and bid on the item in a dollar amount on the offer screen.
5. An OFFER message will be created and can be viewed in your Buy Messages Center. You can also view the OFFER through your Offers Summary screen.
6. Wait for a response from the seller. Seller may accept or decline your OFFER.
7. Remember that the seller is not obligated to respond to your OFFER.
8. If the seller does not respond to your offer you can CANCEL the OFFER. You can only CANCEL an OFFER after a 24 hour period after the offer was created.
9. If the seller accepts your OFFER, you must make a payment using one of the seller's payment options.
10. After the seller receives payment, items should be delivered to the buyer using the agreed upon shipping method.
11. Members can rate each other for the transaction after the buyer receives the items.

How to Use The Watch List:
 

1. Begin by browsing the listings until a listing of interest is found.
2. Members can add the listing to their Watch List by going to the Ad screen and clicking on ADD TO WATCHLIST button. This automatically adds that listing to the Buyer's Watch List.
3. Only items that are posted for sale will be added to the Buyer's Watch List.
4. Members can go to their Watch List and view the saved listings at a later time.
5. Listing details can be viewed by clicking on the listing title in the watch list.
6. Listings can be deleted from the Watch List by selecting the checkbox next to the listing and clicking on the DELETE button. This will automatically remove the listing from the Watch List.

How to Use The Messages Center:
 

1. The Messages Center contains all messages and communications in which your role was the buyer.
2. By clicking on each individual subject you will get to the details of the messages.
3. The messages sent by the buyer and the messages sent by the seller will be in their own separate row to allow the user to easily distinguish between the two parties.
4. The confirmation and acceptance messages will contain member information of both parties as well as payment information for the seller.
5. Messages can be deleted from the Messages Center by selecting the checkbox next to the message and clicking on the DELETE button. Deleted messages will be unrecoverable except in extraordinary circumstances.

Getting Started With Selling:
 

1. Become a member of MYDREW by completing our registration form. An activation email will be sent to the email address you provided, click on the link in the activation email and your account will be ready for use.
2. Go to the Selling tab and click on Post a Listing.
3. Fill out the form completely, be sure to select a category for your listings. This will help buyers find your listings more easily.
4. Click on the preview button to see how your item will appear to other members.
5. Submit the item for approval or go back and change your listing.
6. The listing will be added to your selling inventory.
7. Listings that are approved are active and ready to sell.
8. Listings that are declined need to be edited and resubmitted for review.
9. Reasons for decline can be viewed in the member's selling inventory.
10. Members will be notified through email if there is any activity associated with their listings.
11. After receiving an OFFER, the seller must accept or decline the OFFER.
12. If an OFFER is accepted, items should be delivered as specified soon after payment is received.
13. At the completion of the transaction, members can rate each other on the sale.

Frequently Asked Selling Questions?
 

1. What can I sell on MYDREW.com?
   
   Ans: Items can range from toys, to antiques, to cars, to computers, to services such as auto repair and accounting. We do not allow items that are non-compliant with our guidelines. Please review the MYDREW guidelines and user agreement for further information.
    
2. How do I get paid for the things that I am selling?
   
   Ans: When creating your listing, you will specify the acceptable payment types for the items. The seller and buyer must agree on a payment method in order to complete the sale. It is up to the members themselves to complete the transaction by coordinating and delivering payments, goods and services.
      
3. How long can I post a listing on MYDREW.com?
   
   Ans: Listings will be active for a 30 day period. At the end of the 30 day period the listings will be deactivated. Members can then choose to reactivate listings for another 30 days.
    
4. How many times can I decline a offer?
   
   Ans: An OFFER can be declined once by the seller. Buyers can REOFFER for the same items. Sellers are allowed to rate buyers for the validity of each of their OFFERS.
    
5. How can I safely sell my items or services?
   
   Ans: Begin by checking the ratings and history of the buyer. Do not deliver the items until payment is received. For items of significant value use a escrow service.

Safely Selling:
 

1. Begin by providing a accurate and detailed description of what you are selling.
2. Include images with your listing. Listing with images are viewed more often and sell faster than listings without images.
3. Use original images of the items you are selling. This reduces the chance of misrepresentation. However, items sold in bulk or listing sold as services may use more general photos.
4. Provide good communication with buyers. A fast, accurate and thorough response to questions can greatly improve the buying experience associated with your member name. This will lead to repurchases in the future and positive ratings.
5. Check the ratings and history of members in the buyer's immediate network if the buyer is connected to your private network.
6. Respond quickly to all offers, again buyer experience is of importance to the selling of your listings.
7. Report any abuse by buyers to MYDREW immediately. e.g. false or misrepresented offers, inappropriate use of notes, etc.
8. Provide secure packaging and prompt shipment after the payment is received. Remember that the transaction is not complete until the buyer receives the item. A return buyer is a customer who receives a fast, secure and undamaged delivery that is packaged properly.

How to Sell:
 

1. Go to Inventory and click on Post a Listing.
2. Fill out the listing form, include images if possible. Listings with images generate more views than listings without images.
3. Click on the Preview button.
4. Preview what the item will look like to other members.
5. Click on Save and Post to submit listing for review.
6. Click on Change to go back and change the listing information.
7. The item will be added to your selling inventory.
8. Listings that are approved will be active and ready for sale.
9. Listings that are declined must be reedited and resubmitted for approval.
10. Reasons for decline can be viewed in the member's selling inventory.
11. Members will be notified through email if there is any activity associated with their listings.
12. After receiving an OFFER, the seller must accept or decline the OFFER.
13. If an OFFER is accepted, items should be delivered as specified soon after payment is received.
14. At the completion of the transaction, members can rate each other on the sale.
15. All messages and communication for the listing can be viewed in your Selling Messages Center.
16. All OFFERS for the listings can be viewed in your Offers screen.

How to Use the Messages Center:
 

1. Go to your Messages Center.
2. Messages Center contains all messages for listings.
3. All offers, notes and purchase inquiry with regards to your listings will be sent to the Messages Center.
4. By clicking on the subject you can view the details of each message for any particular buyer.
5. Sellers can respond to buyers using the note button in the Message detail.
6. Sellers can also accept or decline offers from buyers by clicking on the ACCEPT / DECLINE button in the Message Detail.
7. Sellers are able to rate buyers after a offer for the validity of their offer. e.g. A buyer who offers a seller $5 for a listing posted at a asking price of $200 would receive a negative rating. Be sure to rate honestly and fairly as your member name will also be associated with the rating. Credibility is a two way street. Unfair ratings may result in loss of future customers.
8. After a seller accepts an offer, confirmation messages will be sent to both the buyer and the seller along with payment information.
9. Messages can be deleted from the Messages Center by selecting the checkbox next to the listing and clicking DELETE.

How to Manage the Inventory:
 

1. The inventory contains all your listings that are posted for sale.
2. The status of the listings can be active, inactive , de listed, frozen, pending, sold or declined.
3. Listings get a inactive status when payments are not yet received for transactions or when there is a outstanding balance.
4. Listings get a active status when account balance is positive and listings are approved.
5. Listings get a sold status when items are sold.
6. Listings get a pending status when listings are pending approval from MYDREW.
7. Listings get a declined status when listings are declined approval from MYDREW.
8. Listings can be modified or changed by clicking the edit icon next to the listings. All edited listings must be re approved by MYDREW in order to be activated.
9. All listings can be deleted from the system by selecting the checkbox next to the listing and clicking the DELETE button.

How to Post a Listing For Sale:
 

1. Begin in Inventory and click Post a Listing.
2. Start filling out the form by selecting the category for the listing.
3. Select subcategories that best describes your listing.
4. Select from the accept trades options. If this option is selected you will be able to accept trade offers from prospective members as well as payment for this listing.
5. Add images to your listing by clicking on the images button.
6. Upload images into the system. You are allowed up to three images for your listing. Listings with images are viewed more often than those without images.
7. Please use original photographs of your listings. Listings sold in bulk or listings sold as a service can use more generic or general images.
8. Enter a title and description for the listings. Use a title that best describes your listing. A clear and informative title will generate more views. e.g. 21" Sony Monitor model# WD8Q.
9. Be clear, concise, accurate and informative in your description. A good description will save the buyer time from sending questions to the seller. Good descriptions improve the buying experience for your ad.
10. Click on the preview button to preview the ad.
11. Members can SAVE and POST the listing or go back and make CHANGES to the listing.
12. All listings will appear in your Sellers Inventory with a pending status.
13. Pending listings must be approved by MYDREW before activation.
14. Listings that are not approved will receive a status of declined. Declined listings must be edited and resubmitted for approval.
15. Approved listings will be active for 30 days.
16. After 30 days your listings will be deactivated, the seller has the option of reactivating the listings at no charge.
17. All notes, confirmations, purchases and communications in regards to your listings can be viewed through your Messages Center.
18. All offers for your listings can be viewed either through your Messages Center or Offers page.

Getting Started Using Your Account:
 

1. Become a member at MYDREW. All you need is a valid email account.
2. Begin by completing our online registration form. An activation email will be sent to the email address you provided, click on the link in the activation email and your account will be ready for use.
3. As a member you can buy, sell, barter and trade goods and services.
4. In order to begin selling and trading you will need to add listings to your inventory.
5. Your member summary, member ratings and account information can be viewed by clicking on the Profile button.
6. All account information and past transactions such as payments, purchases, sales and trades can be viewed on your Account page.

Frequently Asked Account Questions?
 

1. Can I open up more than one account?
   
   Ans: Members should only have one account or username per member.
      
2. Will I be charged any fees?
   
   Ans: There are no fees to post an Ad.
   
   
3. Can I update my member information later?
   
   Ans: Yes, member information can be updated by clicking on update customer info. Updated and valid shipping/payment information is needed in order to complete the transaction between the counter parties.
    
4. Can I credit my account for future payments?
   
   Ans: Yes, member accounts can be credited using a valid credit card or bank account. By crediting and maintaining a positive balanced account, members can buy options for their ads without the need to make a payment during each posting.
    
5. How do I contact MYDREW.com?
   
   Ans: Please contact us via email at customer_service@mydrew.com

Crediting My Account:
 

1. Option fees can be paid for using account credit.
2. Members can credit their account using the Account screen, by clicking on credit.
3. If members do not have a credit card or banking information on file with MYDREW, they will be prompted to enter the credit card or bank information using our secure payment page.
4. All transactions will be posted to the member's account screen. Each transaction can be viewed by clicking on Account history.
5. Members who hold a negative account balance will not be able to purchase items, accept offers or activate their listings.

Making Payments to Sellers and Traders:
 

1. Payment options are specified when members post an ad.
2. MYDREW does not accept payments on behalf of sellers or traders.
3. All payments for listings must be paid and settled between the buyers and sellers.
4. Please review our safe buying, safe selling and safe trading guidelines.

Personal Information:
 

1. MYDREW does not disclose any personal information about our members to any third party and we do not sell any of our members information to any third party.
2. Please review our privacy policy in regards to our use of your personal information.

Frequently Asked Questions About Ratings:
 

1. What is ratings?
   
   Ans: Rating consists of two parts, a ratings number and feedback. The ratings number gives members an instant assessment of the performance of a member. A high ratings number means that the member has consistently satisfied their counter party during the completion of a transaction. A low ratings number could mean that the member has consistently failed to satisfy their counter party during the completion of a transaction. The feedback is a more detailed assessment of the member in terms of specific qualities that the member is graded on. Feedback also includes comments and responses from both members involved in the transaction.
    
2. How does ratings work?
   
   Ans: After a transaction has completed, whether it is a sale or a trade, the members involved in the transaction have the opportunity to rate each other on attributes as well as leave comments for all members and future members to see.
    
3. How can I improve my rating?
    
   Ans: By providing fast, accurate and thorough responses to questions, pricing fairly, and promptly delivering quality products or services, members are sure to raise their ratings score.
    
4. What happens if I get a negative rating?
    
   Ans: Ratings provide insight into areas of improvement for each member. For example, if you are consistently rated poorly on timeliness, this may be an area needing improvement. Ratings help not only other members assess your past performance but can also help you assess future performance in terms of what areas you can improve on in order to get higher ratings.
    
5. What are the incentives for a good rating?
    
   Ans: A good rating gives other members the confidence to buy, sell or trade with you. Building a good rating begins and ends with every transaction. As you start your ratings climb, you will begin to see the level of standard that is required to consistently deliver positive ratings. Essentially, that level of standard you are delivering to other members is the level of standard that you would require for yourself.
    
6. How do I deal with members who rate unfairly?
   
   Ans: If you feel that you have been rated unfairly, you can respond to that rating in your rating response. Members who consistently deliver negative ratings can affect their own credibility. Most people will have a valid reason to rate negative and for those whose reasons are invalid are surely to have a past history of invalid ratings.
    

How To Rate:
 

1. In order to rate another member, a transaction must have been completed. A completed transaction includes a purchase, an acceptance of an offer, decline of an offer (only seller can rate), or an acceptance of a trade offer.
2. To begin rating, members can go to the Message Details screen and click on the listing that is subject to rating. At the bottom of the details page will be a RATE button.
3. By clicking on the RATE button, you will be directed to the Ratings screen.
4. Answer the questions on the Ratings screen regarding your experience with the opposite member.
5. Select a Rating of Positive, Negative or Neutral.
6. You are able to make comments about any specific experience that you may have had, good or bad in your dealing with that specific member.
7. Send the Rating.

How To Use The Ratings Center:
 

1. Members can access their Ratings Center by clicking on Rating.
2. At the Rating page, members can see their ratings score, total number of ratings, rating details and comments made by other raters.
3. By clicking on the RATINGS SENT button, members can see all the ratings that they have sent.
4. By clicking on the RATINGS RECEIVED button, members can see all the ratings they have received.
5. To view ratings for another member, go to the SEARCH page and type in the member name to search. The results will be the ratings for that particular member.

Importance of Ratings:
 

1. Members are able to buy, sell and trade with confidence.
2. Creates a community of credibility, responsibility and accountability.
3. Members who attain high ratings are well regarded in the MYDREW community and will be able to sell and trade faster than those whose ratings are poor.
4. Please be as honest and candid in your ratings of other members. Be aware that all ratings can be accessed by other members, so a consistently poor rater can damage the credibility of that rater.